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Privacy Policy


We respect the privacy of the visitors to the Storyville.com website. We take great care to protect your information. This Privacy Policy tells you the manner in which we collect, use, maintain and disclose information collected from users of the Storyville.com website.

Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to our newsletter, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.


Nonpersonal Identification Information

We may collect nonpersonal identification information about users whenever they interact with our site. Nonpersonal identification information may include the browser name, the type of computer and technical information about the user's means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.


Web Browser Cookies

Our Site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.


How We Use Collected Information

Storyville Coffee Company LLC may collect and use user's personal information for the following purposes:

To improve customer service.
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site.
We may use feedback you provide to improve our products and services.
To process payments.
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails.
We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.


Sharing Your Personal Information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will never distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'Edit Profile' page.


Childrens Online Privacy

Our website, products and services are all directed to people who are at least 13 years old or older. When a child tries to submit their registration, they will be asked to submit the same kind of information as indicated in the above sections. The information provided by the child and gathered (for instance through the use of cookies) during their visit may be used as indicated in the said above section.


Changes To This Privacy Policy

Storyville Coffee Company LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your Acceptance Of These Terms

By using this site, you consent and signify your acceptance of this policy. If you do not agree to this policy, please do not use our site or give us your personal information. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting Us

If you have any questions or comments relating to Storyville.com or the Privacy Policy, please contact us:

Storyville Coffee Company
9459 Coppertop Loop NE
Bainbridge Island, WA 98110
1-888-323-3348
 

This document was last updated on December 01, 2012